Terms of Service – OFFICEPLAN

‌Effective Date: November 1, 2026‌

Welcome to the e-commerce platform operated by OFFICEPLAN LIMITED, accessible at the official website www.officeplannz.com. These Terms of Service constitute a legally binding agreement between you, the website user and purchaser, and OFFICEPLAN LIMITED, governing all your access to, browsing of, and transactions completed on our platform. By visiting, creating an account, browsing our catalog of functional desktop gadgets, or completing any purchase through our website, you formally acknowledge that you have fully read, understood, and agreed to be bound by every provision outlined in this document, alongside our independently published Privacy Policy, Refund and Returns Policy, and Shipping Policy, all of which are incorporated into these Terms of Service as integral supplementary terms. If you do not agree to abide by any part of these terms, you are not authorized to access or use our website for any purpose, and you must discontinue all usage of www.officeplannz.com immediately.

As stated on our website, our core mission is to “Refresh your messy desk with simple, clever little daily helpers” by offering a carefully curated wide range of functional, good-looking desktop gadgets that keep your items in place and make every desk moment far more efficient. All products sold on our platform, from our New Arrivals line of new cute functional desktop gadgets that upgrade your daily desk routine, to our handpicked Best Sellings customer-favorite top-selling items, are designed and tested for usability to make your workspace far more efficient and tidy, and these Terms of Service are structured to protect the legal rights and interests of both our valued customers and our business as we deliver these high-quality workspace essentials to users across New Zealand and globally.

1. Eligibility for Platform Use

To create a user account on www.officeplannz.com, browse product pages, and complete purchase transactions on our platform, you must meet all of the following eligibility requirements:

You are at least 18 years of age, or have reached the age of majority in the jurisdiction where you reside, and have full legal capacity to enter into a binding contractual agreement. Minors under the age of 18 are only permitted to use our website and make purchases under the direct supervision, explicit consent, and full legal responsibility of a parent or legal guardian who agrees to be bound by these Terms of Service on their behalf.
You are not a person who has been previously suspended, restricted, or permanently banned from using our platform due to violation of prior terms of service, fraudulent activity, or any other conduct that OFFICEPLAN LIMITED reasonably determines poses a risk to our business, other customers, or third-party partners.
You will only use our website for lawful, personal, non-commercial purposes related to browsing, evaluating, and purchasing our desktop gadgets for personal or gifting use. You are strictly prohibited from creating bulk user accounts for reselling our products, scraping our website for commercial data harvesting, or any other unauthorized commercial utilization of our platform content and resources.

If you do not meet all the eligibility criteria listed above, you have no permission to access, use, or interact with our website in any capacity. OFFICEPLAN LIMITED reserves the full right to terminate any user account and restrict all future access to our platform immediately if we reasonably determine that a user fails to meet these eligibility requirements.

2. User Account Registration and Responsibilities

When you create an official user account on www.officeplannz.com to access extended platform features including saved cart preferences, stored address books, order history tracking, and faster checkout for subsequent purchases, you agree to the following binding responsibilities:

You must provide accurate, complete, up-to-date, and verifiable personal information during the entire account registration process, including your correct full legal name, valid active email address, accurate physical delivery and billing addresses, and working contact phone number. You are solely responsible for promptly updating all your account information through your account dashboard whenever any of your personal details change, to ensure we can process and deliver your orders without disruption.
You are the exclusive legal owner of your account credentials, and you bear full, unlimited responsibility for maintaining the strict confidentiality of your account password, and all activities, actions, and transactions that occur under your registered account. You must never share your account login credentials with any third party, or allow any other individual to access your account using your identity. You are required to notify OFFICEPLAN LIMITED immediately via our official contact email [email protected] the moment you detect any unauthorized access to your account, credential theft, or any other confirmed security breach related to your user profile.
OFFICEPLAN LIMITED will not be held legally liable for any loss, damage, or negative consequence that arises from your failure to protect your account credentials, or your delay in reporting an unauthorized account access incident to our support team.
We reserve the full right to unilaterally suspend or permanently terminate your user account at any time, without prior advance notice, if we identify that the information you provided during registration is falsified, incomplete, or no longer accurate; if your account has been used to conduct activities that violate these Terms of Service, local laws, or third-party rights; or if you have an extended period of over 24 months of total account inactivity with no logged-in access to our platform.

3. Product Information, Pricing, and Order Acceptance

All product descriptions, specifications, visual photos, pricing labels, and related content published on www.officeplannz.com, including listings for our Heavy Duty Aluminum Laptop Stand Phone Holder, Round Cork Coaster with Customizable Photo Insert, Geometric Black Metal Desk Organizer Tray, and every other item across our New Arrivals and Best Sellings catalogs, are drafted and presented in good faith to accurately reflect the real attributes of our products. However, OFFICEPLAN LIMITED does not issue a 100% warranty that all product content on our website is completely free of accidental typographical errors, minor visual color variations caused by different display device settings, or occasional inventory system lags that result in publicly displayed stock counts not aligning with actual available physical stock in our warehouse at 5 Stark Drive, Wigram, Christchurch 8042, New Zealand. We reserve the right to correct any such identified errors at any time, without prior advance public notice.

All prices listed on our website are denominated in Euro by default, unless otherwise explicitly specified, and do not include applicable local sales tax, import duties for international orders, or standard/express shipping fees, which will be clearly calculated and displayed to you separately at the final checkout stage before you confirm your payment submission. OFFICEPLAN LIMITED reserves the right to adjust product pricing, launch new promotional offers, or terminate existing discount campaigns at any time, at our full and sole discretion, with no requirement to provide prior notification to existing or potential users. The pricing adjustments will not impact orders that you have already successfully submitted and completed full payment for before the new pricing takes effect.

When you click to submit a paid order on our website, this action constitutes a formal legal offer from you to purchase the selected products at the displayed corresponding price. Our official formal acceptance of your order, which forms the legally binding sales contract between you and OFFICEPLAN LIMITED, only occurs after our system successfully verifies your payment, and we send you an official order confirmation email to your registered contact email address. In the event that the product you ordered is out of stock due to unforeseen inventory discrepancies, or the listed product price contains a clear obvious typographical error that results in a price far lower than the normal market value of that item, OFFICEPLAN LIMITED reserves the full right to reject and cancel your submitted order after notifying you, and process a full refund of any amount you have paid for that specific order, with no further liabilities or compensation obligations to you.

4. Payment Terms

All payments for orders placed on www.officeplannz.com must be processed through the authorized, PCI DSS compliant third-party payment gateways that are officially integrated into our website checkout system. We accept all major internationally recognized credit cards, debit cards, and other mainstream secure digital payment methods that are clearly displayed on our checkout page. You confirm that you hold full legal authorization to use the selected payment method for your order, and all payment information you submit during the checkout process is accurate, valid, and complete.

OFFICEPLAN LIMITED does not store the full sensitive payment card details of any customer on our local servers, to ensure maximum security for all your financial information. All payment processing operations are fully handled by our audited, trusted third-party payment service providers who operate in full compliance with global data protection and payment security regulations. You grant us explicit authorization to charge the total amount of your confirmed order to your selected payment method at the moment you submit your order. If your payment transaction fails for any reason, our customer support team may contact you via email or via our official contact phone +64 3389 9189 to assist you in resolving the payment issue and complete your order successfully.

5. Intellectual Property Rights

All content published on the www.officeplannz.com website, including but not limited to all text descriptions, product photos, graphic designs, website interface layouts, brand logos of OFFICEPLAN LIMITED, video demonstration content, original copywriting about our desktop gadgets, and all software codes used to operate the platform, are the exclusive intellectual property assets of OFFICEPLAN LIMITED, or are legally licensed to us by the corresponding intellectual property rights holders. All of these assets are fully protected by New Zealand copyright law, international trademark regulations, and other global intellectual property conventions.

Without obtaining our prior explicit written authorization from OFFICEPLAN LIMITED, you are strictly prohibited from reproducing, distributing, publicly displaying, modifying, reverse engineering, framing, deep linking, or otherwise commercially utilizing any part of our website content for any purposes outside your personal non-commercial use related to browsing our products and placing legitimate orders. You are also not permitted to use our brand name, registered trademarks, or any of our platform’s original content for any unauthorized commercial marketing activity on third-party platforms. Any violation of our intellectual property rights will constitute material breach of these Terms of Service, and we reserve the right to pursue full legal remedies and compensation for all losses caused by such unauthorized activities.

6. Prohibited User Activities

When you access and use www.officeplannz.com, you explicitly agree that you will not engage in any of the following prohibited activities:

Any illegal activity that violates applicable local, national, or international laws, regulations, ordinances, or court orders in your jurisdiction of residence or in New Zealand.
Hacking into our website server systems, launching distributed denial of service attacks against our platform, introducing malicious viruses, trojans, or harmful code to disrupt the normal operation of our website, or attempting to bypass our platform security systems to gain unauthorized access to other users’ personal information or our internal business data.
Harassing, threatening, or abusing our customer support team members, other platform users, or any third-party partners associated with OFFICEPLAN LIMITED; publishing false, defamatory, or maliciously harmful content targeting our brand, products, or staff.
Submitting fraudulent payment information, conducting unauthorized chargeback fraud for completed legitimate orders, or creating fake accounts to exploit promotional offers, discounts, or new user benefits multiple times in violation of our campaign rules.
Automatically scraping, crawling, or harvesting content, product data, or user information from our website using automated bots, spider programs, or other web crawling tools without our prior explicit written permission.
Reselling, redistributing, or mass purchasing our products for commercial resale purposes without obtaining an official authorized wholesale partnership agreement from OFFICEPLAN LIMITED.

Once we detect any user engaging in any of the prohibited activities listed above, we reserve the full right to immediately suspend or permanently ban that user’s account, cancel all pending unshipped orders associated with that account, and reserve the right to take further legal action to recover all losses and damages caused by the prohibited conduct.

7. Limitation of Liability

Under no circumstances shall OFFICEPLAN LIMITED, its directors, employees, operation partners, or affiliates be held liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products, including but not limited to lost profits, lost business revenue, data loss, or business interruption, even if we have been notified in advance of the possibility of such potential damages. The total aggregate maximum legal liability of OFFICEPLAN LIMITED for any and all claims arising from your use of our platform, our products, or these Terms of Service is strictly limited to the total actual monetary amount you have paid to us for the specific order that the relevant claim is associated with.

Some local jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so some of the above limitations may not fully apply to you based on the consumer protection laws that are applicable in your local region.

8. Modifications to Terms of Service

OFFICEPLAN LIMITED reserves the full unilateral right to update, revise, or modify any provision of these Terms of Service at any time, to adapt to changes in our business operations, new product line launches, updates to regulatory requirements, or operational adjustments. When we make material changes to these Terms of Service, we will update the Effective Date at the top of this document, and post a prominent notification announcement on the homepage of www.officeplannz.com to inform all users of the upcoming revisions 7 days before the updated terms officially go into effect. Your continued access to and usage of our website, browsing of products, or submission of new orders after the effective date of the revised Terms of Service will be deemed as your full acceptance and agreement to all new modified provisions.

9. Governing Law and Dispute Resolution

These Terms of Service shall be governed, interpreted, and enforced in full accordance with the laws of New Zealand, without regard to its conflict of law rules. Any dispute, claim, or controversy arising out of or related to your use of our website, purchases from OFFICEPLAN LIMITED, or the implementation of these Terms of Service shall first be resolved through good faith friendly negotiation between you and our support team. If the dispute cannot be resolved amicably within 30 days after you submit your formal dispute notification to us at [email protected], all such disputes shall be submitted to the exclusive jurisdiction of the courts located in Christchurch, New Zealand.

10. Contact Information

If you have any questions, inquiries, or concerns regarding any provision outlined in these Terms of Service, you can contact OFFICEPLAN LIMITED through all our official verified channels below:

Official Website: www.officeplannz.com
Contact Email: [email protected]
Physical Office and Warehouse Address: 5 Stark Drive, Wigram, Christchurch 8042, New Zealand
Contact Phone Number: +64 3389 9189

Our dedicated customer care and legal support team will respond to your inquiry within 3 business days, and provide you with clear guidance and clarification on any terms that you require further explanation for.